Please reach us at barefootinnature.myhealth@yahoo.com if you cannot find an answer to your question.
Yes, we offer one-time cleaning services tailored to your needs! Whether you need a deep clean, move-out/move-in cleaning, or just a refresh for your space, we’re here to help
We proudly serve customers in Eugene, Springfield, and the surrounding neighborhoods within 35 miles of Eugene/Springfield. If you're unsure whether we service your area, feel free to contact us for confirmation.
we use eco-friendly, non-toxic products to ensure your home is safe for your family, pets, and the environment. We also offer homemade products to suit your natural needs. If you have specific requests, let us know, and we’ll do our best to accommodate!
Yes, we bring all our own supplies and equipment. We use eco-friendly, non-toxic products to ensure your home is safe for your family, pets, and the environment. If you have specific requests, let us know, and we’ll do our best to accommodate.
Pet waste cleaning is not included in our regular service but can be added for a small fee of $20. Please let us know in advance if you’d like this included.
We offer laundry services upon request. If you have on-site laundry facilities, we can wash, dry, fold, and put away your laundry while we clean.
Yes, we have a two-hour minimum for all cleaning services. This ensures we have enough time to deliver high-quality results without rushing.
Not at all! Many clients prefer to provide access beforehand and trust us to handle everything. You can leave a key in a secure spot, provide access via a doorman or neighbor, or use a lockbox. If you’d like to meet your cleaner during the first session, we’re happy to accommodate.
Not at all! We love pets and take extra care to make them feel comfortable. During account setup, let us know about your pets and any specific needs, such as anxiety around vacuums or open doors. If your pet is nervous, we recommend introducing them to your cleaner during the first visit.
It’s easy! Call, text or email us at 866-511-6169 rosie@barefootclean.life to set up your account. After your first cleaning, you can either book as needed or set up a recurring schedule that works for you.
No problem! Just give us at least 48 hours’ notice, and we’ll be happy to cancel or reschedule without a fee. For emergencies, such as illness or unexpected events, we’ll work with you to reschedule at no charge. If you cancel without notice or fail to provide access at the scheduled time, you may be responsible for the estimated cleaning cost.
Yes! We offer a barter option available on Sundays, where you can exchange goods or services in lieu of payment. This allows everyone to access our services, regardless of financial circumstances. Contact us to discuss your barter proposal.
Yes, a flat $25 late fee applies to invoices not paid within 7 days of the due date. Additionally, a small daily fee of 0.164% of the outstanding balance may be charged until payment is received. Timely payments help us continue providing excellent service.
While tipping is not required, most clients choose to tip 15-20% as a way of showing appreciation for excellent service. Tips can be left in cash or added to your card payment (a small service fee applies for card tips).
Absolutely! For every 3 new clients you refer and book with us, you’ll receive a free 2-hour cleaning appointment. Your referrals are the highest compliment we can receive!
Yes, we specialize in hoarding and clutter cleanup. Our compassionate team works with you to sort, declutter, and organize your space, creating a safe and comfortable home environment. Contact us for a personalized assessment and more details on how we can help.
Yes, we are available 24/7, including nights and weekends! After-business hours and emergency services after 6 pm may be subject to an after-hours rate. Contact us for availability and rates.
Your satisfaction is our priority! If you’re not completely happy with your cleaning, let us know within 24 hours, and we’ll return to re-clean the areas of concern at no additional cost. We stand by our 100% satisfaction guarantee.
Our commitment to quality sets us apart. We use eco-friendly, non-toxic cleaning products that are safe for your home, family, pets, and the environment. As a local, woman-owned and operated small business, we take pride in fostering a sense of community while delivering exceptional, personalized service. Our meticulous attention to detail ensures a healthier, cleaner space for you and your loved ones, all while supporting sustainability and local businesses.
Yes, we provide recurring cleaning services on a weekly, biweekly, or monthly basis. Regular clients can enjoy consistent, high-quality cleaning with options for customized services.
Absolutely! We tailor each cleaning session to meet your specific needs. Whether it’s focusing on certain areas of your home or adding extra services, we’re here to accommodate your requests.
To help us provide the best service possible, we recommend tidying up personal items and ensuring clear access to areas that need cleaning. Don’t worry about the big stuff—we’ll handle it!
Yes! Our gift cards make a thoughtful and practical gift for family, friends, or new homeowners. Contact us for details on purchasing.
We accept electronic payments, including credit/debit cards, and also offer barter options for qualifying clients.
Yes, we offer cleaning services for rental properties and Airbnbs, ensuring they are spotless and ready for your next guest. Contact us for details and availability.
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